Refund & Cancellation Policy

1. Introduction

This Refund & Cancellation Policy applies to all purchases, credit packages, and promotional services made on RepostChain, operated by Tunexa Limited.

2. Refund Eligibility

Eligible for Refunds:

• You made a duplicate payment due to a technical error.
• Your purchase could not be delivered or activated due to a verified system issue on our end.
• You were incorrectly charged due to a billing or platform malfunction.

Not Eligible for Refunds:

• Repost credits or campaigns that have already been activated or used.
• Dissatisfaction with repost results or engagement levels.
• Violations of our Terms and Conditions or misuse of the platform.
• Change of mind after purchase.

3. Cancellation Policy

• Users may cancel pending campaigns before they are approved or activated.
• Once a campaign begins or reposts are executed, it cannot be canceled or reversed.
• Subscription plans can be canceled anytime from your account settings and will apply from the next billing cycle.

4. Refund Process

Contact us at support@repostchain.com within 7 days of your transaction with your account email, transaction ID, and description of the issue. Approved refunds are processed within 7–10 business days.